Privacy Policy

Viceroys Retail Construction GmbH

1. Data Collected

We collect only information necessary for business operations, including: name, email address, contact number, shipping address, order details, and website access IP and browsing information.

2. Purpose of Data Use

Processing orders, delivering goods, and providing after-sales service;
Responding to inquiries and communicating with you regarding business matters;
Website operations, security maintenance, and protection against access risks;
Compliance with relevant legal obligations.

3. Data Sharing

We will not sell your personal data to third parties without your consent. We share necessary information only to the extent required for service fulfillment (e.g., with logistics and payment service providers), and our partners are also bound by data confidentiality obligations.

4. Data Retention

Personal data is retained only until the business purpose is fulfilled or for the minimum period required by law; upon expiration, we will securely delete or anonymize the data.

5. Your Rights

Under the GDPR, you have the following rights:

To access the personal data we hold about you;
To correct inaccurate information;
To request the deletion of personal data (right to be forgotten);
To restrict data processing;
To data portability;
To object to data processing;
To withdraw consent.

To exercise these rights, please email [email protected].

6. Data Security

We implement technical and administrative measures to protect personal information against unauthorized disclosure, loss, or illegal access.

7. Cookies

Our website uses cookies to optimize your browsing experience. You may refuse cookies via your browser settings, though this may affect certain website functions.

8. Updates

We may revise this Privacy Policy from time to time; updated versions will be published on our official website. Continued use of the website constitutes acknowledgment of the latest policy.

9. Complaints

If you believe our data processing violates the GDPR, you may lodge a complaint with the relevant data protection supervisory authority in the EU.